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Organic Dog Chef

Delivery

How delivery works

Frozen meals travel to your door with our own delivery team, while treats, supplements and care products can go to a locker near you or be collected from one of our stores.

Frozen dog meals delivered in a cool box to a Cyprus home
Pick up
Drop off

From store pickup to doorstep drop-off across Cyprus

Delivery days a week
4
Delivery days a week
Deliveries from 11:00
11
Deliveries from 11:00
Stores for pickup
3
Stores for pickup
Working days to the EU
7
Working days to the EU

In 3 steps

  1. 1

    Add to basket

    Shop meals, treats and care products as usual.

  2. 2

    Choose at checkout

    Home delivery, Box Now locker or store pickup. Frozen items always go by home delivery.

  3. 3

    Receive or collect

    We deliver on your area's day, or notify you when your locker or store order is ready.

Delivery options in Cyprus

Frozen items

Home delivery

Delivered by our in-house team, once a week per area, between 11:00 and 15:00.

Non-frozen items

Box Now lockers

Pick your preferred Box Now locker at checkout and collect whenever it suits you.

Any order

Collect from store

Pick up from Larnaca, Limassol, Nicosia. We'll notify you when it's ready.

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When is home delivery in my area?

Weekly home delivery schedule by area
DayAreaTime
TuesdayLimassol11:00–15:00
WednesdayLarnaca & Ammochostos District11:00–15:00
ThursdayNicosia11:00–15:00
FridayPaphos11:00–15:00

Order deadline: at least 1 day before your delivery day. If your basket has any frozen items, Box Now isn't available and the whole order comes by home delivery.

Do you ship outside Cyprus?

Non-frozen items

Greece

Delivered to a Box Now locker.

Non-frozen items

EU countries

Sent by Cyprus Post with tracking. About 7 working days.

Frozen items can't be shipped outside Cyprus.

Delivery questions

Can frozen food go to a Box Now locker?
No. If your basket has any frozen items, the whole order is sent by our home delivery team.
When do I need to order for home delivery?
At least 1 day before your area's delivery day. Deliveries arrive between 11:00 and 15:00.
Do you deliver outside Cyprus?
Yes, non-frozen items only. Greece via Box Now, and EU countries via Cyprus Post with tracking, in about 7 working days.
Can I collect my order myself?
Yes, from our Larnaca, Limassol or Nicosia store. We'll let you know when it's ready.

Something else? Contact us or read about returns.